Terms of service
OVERVIEW
Welcome to PawRide. The terms “we”, “us” and “our” refer to PawRide. PawRide operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). PawRide is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
You must be at least the age of majority in your place of residence to use our Services. You agree to provide accurate and complete information when creating an account or placing an order and are responsible for maintaining account security.
SECTION 2 – OUR PRODUCTS
We make every effort to display products accurately, but colors and appearance may vary depending on your device. Product descriptions, availability, and pricing may change without notice. We reserve the right to discontinue products or limit quantities.
SECTION 3 – ORDERS
Placing an order is an offer to purchase. We may accept or decline any order at our discretion. Orders cannot always be cancelled once accepted. Refunds and returns are governed by our Refund Policy.
SECTION 4 – PRICES AND BILLING
Prices are subject to change. Taxes, shipping, and handling charges may apply. You agree to provide valid payment information.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timeframes are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs, suppliers, or events outside our control.
Some products may be sourced from trusted suppliers and processed through our facility before final delivery. Delivery timelines may vary due to supplier processing or courier delays.
Risk of loss transfers to you once the order is handed to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this site, including logos, text, graphics, images, and designs, is owned by PawRide or its licensors and protected by intellectual property laws. You may not copy or use our content without permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Your use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites linked through our Services.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
PawRide is powered by Shopify. Shopify is not responsible for any transactions or products sold through PawRide.
SECTION 10 – PRIVACY
Your personal information is handled according to our Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback or reviews you provide may be used by PawRide for marketing and service improvement.
SECTION 12 – ERRORS
We reserve the right to correct errors or inaccuracies in product information, pricing, or availability.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes or to harm PawRide or others.
SECTION 14 – TERMINATION
We may suspend or terminate access if these Terms are violated.
SECTION 15 – DISCLAIMER OF WARRANTIES
Products and Services are provided “as is” without warranties unless required by law.
SECTION 16 – LIMITATION OF LIABILITY
PawRide is not liable for indirect, incidental, or consequential damages arising from use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify PawRide against claims arising from your misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is invalid, the remaining provisions remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and PawRide.
SECTION 20 – ASSIGNMENT
We may assign our rights under these Terms.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of South Africa, and any disputes shall be subject to the jurisdiction of South African courts.
SECTION 22 – CHANGES TO TERMS
We may update these Terms at any time.
SECTION 23 – CONTACT INFORMATION
PawRide
Email: pawride.co@gmail.com.
Bloemfontein, South Africa